Hi Bajji Privacy Policy — Your Data, Your Rights

Hi Bajji A responsible online gaming platform. We believe your personal data belongs to you — which is why we take the utmost care at every step, from collection to deletion.

This Privacy Policy applies to Hi Bajji's website, mobile app, and all digital services. We never sell your information or share it with unauthorized third parties.

This policy has been prepared in accordance with international data protection standards. Hi Bajji reviews its privacy policy annually and updates it as needed.

Hi Bajji We collect information in several ways. See below for details:

Directly from you

• Full name & date of birth (at the time of registration)
• Mobile Number & Email Address
• Residential Address
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Pay/Nagad number, etc.)

Automatically Collected Information

• IP Address & Device Information
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming & Betting History
• Login Time & Location Data

Hi Bajji Collected data is used only for specific, legitimate purposes. We never process your information unnecessarily.

Primary Use Cases

• Account Management: To complete registration, login, and account verification.
• Transaction Processing: To process deposits, withdrawals, and bonus distributions.
• Security: To detect fraud, money laundering, and suspicious activity.
• Service Improvement: To personalize your gaming experience and deliver relevant offers.
• Legal Obligations: To meet regulatory requirements.
• Contact: To send support messages, promotional updates, and important notifications.
• Responsible Gaming: To identify excessive gaming patterns and provide timely support.

Hi Bajji Your data is shared with third parties only in very limited circumstances and under strict contractual terms. Those situations are outlined below:

Approved Third Parties

• Payment Processors: Approved payment gateways including Mobile Pay, Nagad, and Rocket — solely for processing transactions.
• Identity Verification Service: Licensed verification providers for completing the KYC process.
• Technology Partner: Cloud and cybersecurity providers that support platform operations.
• Law Enforcement: With authorities when required by court order or lawful investigation.

Never Shared

• Advertising or marketing companies.
• Competing gaming platforms.
• To any unauthorized third party without your consent.

Hi Bajji We use industry-leading technology to protect your data. Our security framework is multi-layered and continuously updated.

• 256-bit SSL Encryption: All data transmissions are carried out over encrypted channels.
• AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for logins and withdrawals.
• 24/7 Security Monitoring: Automated systems continuously monitor for unusual activity.
• Regular Security Audits: Independent experts regularly test the system for vulnerabilities.
• Strict Access Controls: Only authorized personnel can access specific data on a need-to-know basis.

Hi Bajji's website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

Cookie Type

• Essential Cookies: Used to maintain login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
• Analytics Cookies: To understand which pages are most visited and how users navigate the platform. All data is collected anonymously.
• Functional Cookies: To remember your language preference and personal settings.
• Security Cookies: To detect and prevent fraudulent activity.

You can disable non-essential cookies from your browser settings. However, doing so may limit certain features.

Hi Bajji's users each have specific rights over their own data. We respect these rights and make them straightforward to exercise.

Hi Bajji We do not retain your data longer than necessary. Each data type has its own separate retention policy.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by legal obligations.
• KYC Documents: 5 years, as required by regulatory obligations.
• Log Files & Security Records: Up to 2 years.
• Marketing Preferences: Deleted immediately upon opt-out.

Once the designated retention period ends, your data is securely and permanently deleted or anonymized in a way that can no longer be linked back to you.

Hi Bajji Strictly for users aged 18 and above. We do not knowingly collect or process data from minors.

• Age verification is mandatory at registration.
• Date of birth is verified a second time during the KYC process.
• If a user is suspected to be a minor, their account is suspended immediately.
• If a minor's data is collected inadvertently, it is deleted immediately.

If you have any questions, complaints, or wish to exercise your data rights regarding this privacy policy Hi BajjiGet in touch with our Data Protection Team.

• Email: support@hibajji.click
• Live Chat: 24/7 live support available.
• Response Time: 24 hours for general requests, 30 days for data rights requests.

If you are not satisfied with Hi Bajji's decision, you have the right to file a complaint with the relevant regulatory authority.